List of webhook events
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Webhook automations
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Webhooks are triggered by any changes in the store data, no matter their source. For example, if a new order was placed in the store through REST API call, you still receive the order.created webhook.
Find a full list of available webhook events with the following details below:
Webhook event
Trigger conditions
Access scope required to receive webhooks for this event
Link to REST API call allowing you to receive full details about the affected item/entity.
profile.updatedTriggers when any general store settings are updated, for example, selected currency, language, and email notification settings.
Access scope required: read_store_profile
Related REST API call:
profile.subscriptionStatusChangedTriggers when the store subscription plan is changed, for example, the store becomes suspended or the store owner upgrades the plan.
Access scope required: read_store_profile
order.createdTriggers when a new order is placed in the store. Supports both orders made at the checkout and orders created with REST API.
Access scope required: read_orders
order.updatedTriggers when any order data is updated.
Access scope required: read_orders
order.deletedTriggers when an order is deleted from the store.
Access scope required: read_orders
unfinished_order.createdTriggers when a customer leaves an abandoned cart on the storefront.
Access scope required: read_orders
unfinished_order.updatedTriggers when abandoned cart details are changed.
Access scope required: read_orders
unfinished_order.deletedTriggers when an abandoned cart is deleted from the store.
Access scope required: read_orders
product.createdTriggers when a new product is added to the store.
Access scope required: read_catalog
product.updatedTriggers when any product details are changed including product stock (quantity available for purchase).
Access scope required: read_catalog
product.deletedTriggers when a product is deleted from the store.
Access scope required: read_catalog
category.createdTriggers when a new category is created in the store.
Access scope required: read_catalog
category.updatedTriggers when any details in an existing category are updated in the store.
Access scope required: read_catalog
category.deletedTriggers when a category is deleted from the store.
Access scope required: read_catalog
customer.createdTriggers when a new customer is created. Includes cases when Ecwid automatically creates accounts for new customers when they place an order in the store.
Access scope required: read_customers
customer.updatedTriggers when any details of an existing customer are updated in the store.
Access scope required: read_customers
customer.deletedTriggers when a customer is deleted from the store.
Access scope required: read_customers
customer_group.createdTriggers when a new customer group is added to the store through Ecwid admin or API call.
Access scope required: read_customers
customer_group.updatedThis triggers when an existing customer group is updated, such as when a new customer is added to it.
Access scope required: read_customers
customer_group.deletedTriggers when a customer group is deleted from the store. Customers from the deleted group move to a default one.
Access scope required: read_customers
discount_coupon.createdTriggers when a new discount coupon is created in the store.
Access scope required: read_discount_coupons
discount_coupon.updatedTriggers when details of any discount coupon are updated in the store.
Access scope required: read_discount_coupons
discount_coupon.deletedTriggers when a discount coupon is deleted from the store.
Access scope required: read_discount_coupons
promotion.createdTriggers when a new promotion (advanced discount) is created in the store.
Access scope required: read_promotion
promotion.updatedTriggers when details of any promotion are updated in the store.
Access scope required: read_promotion
promotion.deletedTriggers when a promotion is deleted from the store.
Access scope required: read_promotion
product_class.createdTriggers when a new product type is created in the store.
Access scope required: read_catalog
product_class.updatedTriggers when details (including attributes) of any product type are updated in the store.
Access scope required: read_catalog
product_class.deletedTriggers when a product type is deleted from the store.
Access scope required: read_catalog
review.createdTriggers when a new product review is created in the store.
Access scope required: read_reviews
review.updatedTriggers when any review details are updated in the store.
Access scope required: read_reviews
review.deletedTriggers when a product review is deleted from the store.
Access scope required: read_reviews
invoice.createdTriggers when a new order tax invoice is generated in the store.
Access scope required: read_invoices
invoice.deletedTriggers when an order tax invoice is deleted from the store.
Access scope required: read_invoices
application.installedTriggers when a new application is installed in the store.
Access scope required: read_store_profile
application.uninstalledTriggers when an app is uninstalled from the store.
Access scope required: read_store_profile
application.subscriptionStatusChangedTriggers when app subscription status is changed in the store.
Access scope required: read_store_profile
application.storageChangedTriggers when application storage for the app is updated in the store.
Access scope required: read_store_profile
customer.personalDataRemovalRequestTriggers when customers request to remove all personal data from the store.
Access scope required: read_store_profile
customer.personalDataExportRequestTriggers when customers request to share all personal data with them.
Access scope required: read_store_profile
profile.personalDataRemovalRequestTriggers when the store owner requests to remove all personal data from the application.
Access scope required: read_store_profile
profile.personalDataExportRequestTriggers when the store owner requests to share all personal data store in the application.
Access scope required: read_store_profile
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