List of webhook events

Webhooks are triggered by any changes in the store data, no matter their source. For example, if a new order was placed in the store through REST API call, you still receive the order.created webhook.

Find a full list of available webhook events with the following details below:

• Webhook event
• Trigger conditions
• Access scope required to receive webhooks for this event
• Link to REST API call allowing you to receive full details about the affected item/entity.

profile.updated

Triggers when any general store settings are updated, for example, selected currency, language, and email notification settings.

Access scope required: read_store_profile

Related REST API call: Get store profile

profile.subscriptionStatusChanged

Triggers when the store subscription plan is changed, for example, the store becomes suspended or the store owner upgrades the plan.

Access scope required: read_store_profile

order.created

Triggers when a new order is placed in the store. Supports both orders made at the checkout and orders created with REST API.

Access scope required: read_orders

Related REST API: Get order

order.updated

Triggers when any order data is updated.

Access scope required: read_orders

Related REST API: Get order

order.deleted

Triggers when an order is deleted from the store.

Access scope required: read_orders

unfinished_order.created

Triggers when a customer leaves an abandoned cart on the storefront.

Access scope required: read_orders

Related REST API: Get abandoned cart

unfinished_order.updated

Triggers when abandoned cart details are changed.

Access scope required: read_orders

Related REST API: Get abandoned cart

unfinished_order.deleted

Triggers when an abandoned cart is deleted from the store.

Access scope required: read_orders

product.created

Triggers when a new product is added to the store.

Access scope required: read_catalog

Related REST API: Get product

product.updated

Triggers when any product details are changed including product stock (quantity available for purchase).

Access scope required: read_catalog

Related REST API: Get product

product.deleted

Triggers when a product is deleted from the store.

Access scope required: read_catalog

category.created

Triggers when a new category is created in the store.

Access scope required: read_catalog

Related REST API: Get category

category.updated

Triggers when any details in an existing category are updated in the store.

Access scope required: read_catalog

Related REST API: Get category

category.deleted

Triggers when a category is deleted from the store.

Access scope required: read_catalog

customer.created

Triggers when a new customer is created. Includes cases when Ecwid automatically creates accounts for new customers when they place an order in the store.

Access scope required: read_customers

Related REST API: Get customer

customer.updated

Triggers when any details of an existing customer are updated in the store.

Access scope required: read_customers

Related REST API: Get customer

customer.deleted

Triggers when a customer is deleted from the store.

Access scope required: read_customers

customer_group.created

Triggers when a new customer group is added to the store through Ecwid admin or API call.

Access scope required: read_customers

Related REST API: Get customer group

customer_group.updated

This triggers when an existing customer group is updated, such as when a new customer is added to it.

Access scope required: read_customers

Related REST API: Get customer group

customer_group.deleted

Triggers when a customer group is deleted from the store. Customers from the deleted group move to a default one.

Access scope required: read_customers

discount_coupon.created

Triggers when a new discount coupon is created in the store.

Access scope required: read_discount_coupons

Related REST API: Get discount coupon

discount_coupon.updated

Triggers when details of any discount coupon are updated in the store.

Access scope required: read_discount_coupons

Related REST API: Get discount coupon

discount_coupon.deleted

Triggers when a discount coupon is deleted from the store.

Access scope required: read_discount_coupons

promotion.created

Triggers when a new promotion (advanced discount) is created in the store.

Access scope required: read_promotion

Related REST API: Search promotions

promotion.updated

Triggers when details of any promotion are updated in the store.

Access scope required: read_promotion

Related REST API: Search promotions

promotion.deleted

Triggers when a promotion is deleted from the store.

Access scope required: read_promotion

product_class.created

Triggers when a new product type is created in the store.

Access scope required: read_catalog

Related REST API: Get product type

product_class.updated

Triggers when details (including attributes) of any product type are updated in the store.

Access scope required: read_catalog

Related REST API: Get product type

product_class.deleted

Triggers when a product type is deleted from the store.

Access scope required: read_catalog

review.created

Triggers when a new product review is created in the store.

Access scope required: read_reviews

Related REST API: Search product reviews

review.updated

Triggers when any review details are updated in the store.

Access scope required: read_reviews

Related REST API: Search product reviews

review.deleted

Triggers when a product review is deleted from the store.

Access scope required: read_reviews

invoice.created

Triggers when a new order tax invoice is generated in the store.

Access scope required: read_invoices

Related REST API: Get tax invoices for order

invoice.deleted

Triggers when an order tax invoice is deleted from the store.

Access scope required: read_invoices

application.installed

Triggers when a new application is installed in the store.

Access scope required: read_store_profile

Related REST API: Get app subscription status

application.uninstalled

Triggers when an app is uninstalled from the store.

Access scope required: read_store_profile

application.subscriptionStatusChanged

Triggers when app subscription status is changed in the store.

Access scope required: read_store_profile

Related REST API: Get app subscription status

application.storageChanged

Triggers when application storage for the app is updated in the store.

Access scope required: read_store_profile

Related REST API: Get all app storage data

customer.personalDataRemovalRequest

Triggers when customers request to remove all personal data from the store.

Access scope required: read_store_profile

Related REST API: Get customer

customer.personalDataExportRequest

Triggers when customers request to share all personal data with them.

Access scope required: read_store_profile

Related REST API: Get customer

profile.personalDataRemovalRequest

Triggers when the store owner requests to remove all personal data from the application.

Access scope required: read_store_profile

Related REST API call: Get store profile

profile.personalDataExportRequest

Triggers when the store owner requests to share all personal data store in the application.

Access scope required: read_store_profile

Related REST API call: Get store profile