# Online payments overview

Online payments in Ecwid stores always start with a customer going through the store checkout. At the last checkout step, a customer selects one of the available payment methods and clicks the “**Go to Payment**” button. <br>

At this moment, the online payment processing flow starts:

<figure><img src="/files/e3728i2A78dKO3u97POD" alt=""><figcaption></figcaption></figure>

Both storefront and backend processes happen at the same time.

During the first step, the customer is redirected to app's `paymentUrl` and at the same time the order data is sent to the same endpoint.&#x20;

From there, the app handles both the storefront by redirecting customers to the payment page and back, and the backend by processing requests from Ecwid and callbacks from the payment provider.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ecwid.com/guides/payments/online-payments-overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
